We understand your eagerness to receive your order! That’s why we provide you with all the necessary tools to track its journey from our warehouses to your address.
Why track your package?
Tracking your order is essential for providing you with the best possible after-sales service. With this option, you can see in real-time where your package is located, allowing you to be present during its delivery. This helps avoid any delays if you are not available to receive it and it needs to be returned to the warehouse.
- Know the status of your order
One of the most obvious advantages of tracking your order online is the ability to know its status. By following the order’s progress, customers are informed at every stage of the process, from order confirmation to final delivery. This allows for planning the receipt of the order, organizing accordingly, and avoiding any unpleasant surprises.
- Reduce stress and uncertainty
Tracking your order online helps reduce stress and uncertainty by providing visibility into the delivery progress. Customers can reassure themselves knowing that their package is on its way and following a well-defined route to their door.
- Manage delays or potential issues
Although our delivery service is efficient, delays or unforeseen issues may sometimes arise. Tracking the status of the order allows our customers to be quickly informed of any potential problems, such as a delivery delay or transport difficulties. In such rare cases, customers can contact us directly for further information.
- Facilitate returns and exchanges
If, for any reason, a customer wishes to return or exchange a product, tracking the order status is extremely helpful. It allows customers to know exactly when the package will be delivered and to arrange for the return of the product within the allotted time. This facilitates the return or exchange process and ensures a positive customer service experience.
How to track your package?
As soon as we process your order and your products leave our warehouses, we will send you an email containing your tracking number. You can then log in to the carrier’s website to track real-time information about the delivery of your package to your address. If you have any questions regarding delivery, do not hesitate to contact us.
Our customer service is here for you
Our customer service is here to assist you even after you place your order. If you encounter any difficulties or have any questions, feel free to contact us via:
- Our contact form
- WhatsApp at +33 7 55 53 36 51
- Or by email at support@myradiocar.com
We are committed to delivering your products quickly
Trust us to take great care of your products. They are carefully packaged to avoid any damage, and we do everything we can to ensure a fast delivery.
At our company, your satisfaction is our priority, and we are committed to offering you a smooth and worry-free shopping experience. Track your order and wait patiently for the delivery of your products!